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Privacy Policy
At Tori Golf Malaysia, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website and services.
1. Information We Collect
We may collect the following types of personal data when you visit our website, make a purchase, or contact us:
- Name
- Email Address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
- Purchase history and preferences
- Device and browser information (for analytics and performance)
We only collect personal data that is necessary for the purposes described in this policy.
2. How We Use Your Information
Your personal data may be used for the following purposes:
- To process and fulfill your orders
- To communicate order updates, promotions, or product launches
- To improve our products, website, and customer experience
- To manage returns, refunds, or warranty claims
- To respond to your inquiries or support requests
- To comply with legal and regulatory requirements
3. Data Protection & Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
Payment transactions are encrypted and processed through secure payment gateways.
We do not store your full credit card information on our servers.
4. Cookies & Analytics
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze traffic.
You can modify your browser settings to disable cookies, but some features of the site may not function properly.
We may use third-party analytics tools such as Google Analytics to help us understand how visitors use our website.
5. Sharing of Information
We do not sell or rent your personal data to third parties.
However, we may share limited information with trusted service providers for the following purposes:
- Order fulfillment and shipping
- Payment processing
- Marketing or analytics support
- Website hosting and maintenance
All third-party partners are required to comply with strict data protection standards.
6. Your Rights Under PDPA
Under Malaysia’s Personal Data Protection Act (PDPA) 2010, you have the right to:
- Access and request a copy of your personal data
- Correct any inaccurate or incomplete information
- Withdraw consent for data processing (subject to legal or contractual obligations)
- Request deletion of your personal data, where applicable
To exercise these rights, please contact us at torigolfmy@gmail.com
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by Malaysian law.
8. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies before sharing personal information.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The latest version will always be available on this page.